FAQ EXCHANGE STUDENTS

🧑‍🏫 Supervision & Contacts

• Who is your Education Officer?

TC Level 2 - Gaëlle FREROU, B1-158

TC Level 3 - Louka DE FARIA, B1-158

TC Level 4 - Marzhina CHARREAU LIU, B1-158

TC Level 5 - Hélène BIOMEZ, B1-158

• What is the role of an Education Officer?

The Education Officer is your main point of contact throughout your academic journey. They provide personalized support and are available to assist you whenever needed. You can reach out to them for any questions related to absences, difficulties (personal, academic, or professional), agenda, transcripts, resits, etc.

• How to book an appointment with your Education Officer?

You can book an appointment with your Education Officer via the Aloha website by clicking on “Make an appointment” and select your programme. 

https://outlook.office365.com/owa/calendar/RennesSB@esc-rennes.com/bookings/ 

• How to contact the different school departments?

You can contact Rennes SB services via the Aloha website by clicking on “Contact us” and selecting the relevant information: name, programme, subject, etc.

🏫 Attendance & Absences 

• What should I do if I am absent?

All grades are checked by the Exams Service, the Faculty Department and the Education Service in the weeks leading up to the Exam Board. 

You must inform your teacher. If you miss a continuous assessment, a substitute exam may be considered by your teacher depending on the reason for your absence.

If you are absent during a continuous assessment, you will receive a grade of 0. A substitute assessment may be considered, in the 8 next days, solely by your teacher, depending on your overall attendance, the nature of your absence, and how promptly you informed your teacher (24h-48h).

If you miss a final exam and fail the module, you will have the choice to register for the resit session.

If you miss the resit session, you will fail the module.

If you are absent and no continuous assessment has taken place, it is your responsibility to inform the teacher of your absence and to catch up on the missed classes. You have the option to upload a document in your student platform. 

📚  Academics & Grades

• Where and how can I view my grades?

When you receive the email informing you that results have been published, log into to your student WebRise , under the Education Menu.
To view your detailed semester results, click on “My results per module 1st/2nd semester.”
This email will include a document which you can refer to for reading your results (verdict, grades, etc.).

• Where and how can I view my verdict?

To view your verdict depending on the time of year, click on “Verdicts (ECTS) > My results per Semester / Year.”
Possible verdicts include:

PASS : validation of all the credits

FAIL : failure on one or more modules, allowed to resit the exams
 

• When will I receive my transcript?

The transcript is issued as soon as possible, within a maximum of one month after the publication of results (excluding summer period). It is available directly in Rise, under the “Transcript” tab.

• I received a zero / I was absent from an exam.

All grades are verified by the Exams and Education Departments in the weeks leading up to the Exam Board. If you missed a continuous assessment, it is recommended to contact your teacher directly. If you miss a final exam, it is recommended to contact your Education Officer. 

• I don't understand my grade

Students have 14 days after the publication of results to review their papers and submit a request. Note: there is no double marking.
For written exams, requests will only be accepted if students have reviewed their paper. Requests must be submitted via Aloha using the link provided when results are published.

• What is an F or Fx grade?

An F or Fx grade means a Fail. It indicates that your average is below 40, the minimum required to obtain an E and pass the module. You will need to attend the resit session for that module.

• What is an Exam Board?

The Exam Board is a committee of Rennes SB responsible for officially validating the academic results of all students in a cohort.
During this meeting, an academic verdict is issued for each student based on their situation and progress (semester, end of year, or after resits) according to pedagogical rules.

• What are the conditions to validate the semester ?

 The semester or academic year is validated with the validation of all the credits and no F / Fx in any module.

• What happens if I don’t pass my modules?

If you fail modules during the initial session, you will receive a communication and must decide to enroll for the resit exam or not.

Resit grades are capped at D grade.

If you fail again during the resit session, your situation will be reviewed by the Exam Board, and a verdict will be issued based on your results.

• Do I have to pay fees for resit?

No, resit exams are free.

💻Tools & Access

• I can’t access Moodle, what should I do?

You can contact the IT department via the Aloha website.

• Can I attend classes online?

Course formats are indicated in your schedule.
If you have a specific issue, you can contact your Education Officer via the Aloha website.

📅  Organisation & Planning

• Where can I find the dates of the various events and exam sessions?

You should refer to the general calendar for the current academic year, available on the Aloha website.

• I have a course scheduling issue?

You must report your issue via the Aloha website.

🧾 Procedures & Formalities

• I want to take a break from my studies or stop my studies altogether. Is that possible?

Feel free to contact your Education Officer if you have any questions about this.

🧠  Orientation & Programmes

• I’m unsure which module, track, or programme to choose. What should I do?

Specific information communications will be sent to students before each OFL period. 

• What is an OFL (Online Training Offer)?

Depending on your programme, you may be required to participate in an OFL: you will need to make one or more choices that will shape the rest of your academic path. Information will be provided to you before each OFL.